State Farm® Insurance Agent Vicky Richey

"(Note, I'm sorry if I butcher anyone's names or get it wrong!) We were greeted with a great big, friendly smile by Ebony at the door and she got our info ready so Claudia could set us up to transfer our policy from AR to OK! It was so quick and painless, I was very pleasantly surprised! Claudia had us in and out very quickly but without feeling like she were trying to get rid of us. Super great service, I would highly recommend. I'm happy I chose their office for my insurance!"

"Always Great!"

"Muy buena atención al cliente"

"I initially stated: “Baylor was easy to talk to, and for the first time anyway I actually understand everything about my policy. I do have history with State Farm and feel a lot comfortable going back to them because as I ventured elsewhere to places like Root or Progressive, let me just say lesson hard learned.” My update: the day before the new year I learned that I no longer have car insurance. How did I find out? Not the easy way. State Farm ran my credit report and noticed that I had too many inquiries. That’s what they told me anyway. The truth is, State Farm saw that when they ran on their own volition some routine check in the system, that my risk level is too high. A few months before this it wasn’t that way. I had a break-in at my tattoo shop and filed a claim that they were able to see that didn’t have anything to do with them, but because of the added risk of somebody who did file a claim, State Farm use that to just abruptly end my insurance without warning. I called and asked about it, and somebody said, “but somebody told you earlier this month“. That was not exactly true. Somebody called me to tell me that after I added somebody to my plan that the risk was too high for me, myself to be insured on their own policy. Weird in itself for that to be a thing, how can adding somebody to your policy as a guest driver eliminate you from being insurance-worthy? Couldn’t argue. I’m not the nature of the beast. So, I removed the guest from my policy and it was supposed to be fixed. Somehow, someway, somebody didn’t notify me that an additional change Happened. When they ran my credit and it showed one too many inquiries, that gave them the ammunition and will to terminate my insurance without warning. Take it for what it is. Use somebody else if you want that to not happen to you."

"They provide excellent customer service!"

"Amirah was friendly and welcoming. She explained items on policies if there were any questions. She was pleasant to hold a conversation with and did not get flustered when there was a technical issue. Overall excellent to do business with."

"Amara was very patient and kind. She explained everything in great detail. Thank you Amara!"

"I am very happy with this company! Claudia did an amazing job with getting me a quote right away and it was way cheaper than my old insurance. She explained everything that I needed to do and it made it an easy process!"

"I was favorably impressed with the service received from Amira: She was courteous, prompt, and knowledgeable."

"Great service"

"Amira was Very helpful and great customer service"

"Baylor Hurst went above and beyond to get us a great quote. Great customer service. Would highly recommend."

"Received great service and was very satisfied with the car insurance rate!"

"She was very helpful"

"Amira did an outstanding job 👏 guiding me through the insurance quote. I really appreciate the professionalism of Ms. Richey herself as well as the friendliness and professionalism of her staff. I will definitely bring ALL my insurance business to THIS State Farm office!!"

"Claudia is always there to answer any questions I may have. She's always so kind and makes sure if I need anything else she will be there to help me! She is also comforting since to loss of my husband!"

"Baylor was so helpful and proficient! Great job Thank you."

"Today I was contacted by Baylor Hurst from the Vicky Richey State Farm Insurance agency on S. Walker in Oklahoma City. Baylor was diligent to reach out and following up with me related to getting a homeowners policy through State Farm. I’m so appreciative of his help. He was prepared and informed and because of his hard work, this important task was completed with ease! Thank you, Baylor, and thank you State Farm!"

"Great job and excellent employees, you really feel like family at this office! It was as easy as drinking coffee in the morning which is what I did as I was helped over the phone with my out of state transfer. Couldn’t have asked for better help! I would love to name drop the wonderful agent who helped me but she knows who she is! P.S. she probably deserves a raise just saying."

"Just purchased a motorcycle and called today to add it to my insurance policy. Amirah made the process very easy and she was very informative for all my questions as a new rider making sure im 100% covered."

"I called for a ouite. I talked to Amirah she give me the ouite, she saved me momey. Thank you Amirah!"

"Baylor is great"

"Baylor helped in explaining in detail to every question I had. Very helpful, polite, and educated!"

"Saved me money and professional 🤩"

"We have been with them for several years and service has always been great. Claudia especially has always helped my wife and I in a very timely and professional manner."