State Farm® Insurance Agent Vicky Richey

"Great!"

"Spoke with Baylor. Hurst. He was very helpful, anknowledgeable, and Professional. Pleasant experience with what I was needing."

"Really felt that Office Representative Baylor Hurst was the best at his job. He helped me out with all of my needs. He is very knowledgeable at his job and is an asset to firm."

"Thank you Baylor for helping me stay insured. I recommend calling Baylor at State Farm!"

"Claudia was kind, informative, and professional. I sincerely appreciate all her help with all my questions and concerns about my new policies."

"Always helpful and courteous. Great offers as well."

"The best Insurance Agent and Agency you could ever ask for. They are always helpful and responsive to your needs. Vicky and Martha and the whole staff always take the time to explain all your coverages and keep you abreast of any changes or benefits that you need to know about. I have had a relationship with Vicky and State Farm for over 40 years and I couldn’t be happier with them."

"Baylor was very helpful answered all questions kind and courteous 5****"

"I use Vicky for my home, auto, and life insurance. The office has always been extremely helpful and caring. Everyone is friendly and efficient. They do a good job of explaining coverages so you don't just find the cheapest but bad policy, but instead you find the best value for the best coverages."

"(Note, I'm sorry if I butcher anyone's names or get it wrong!) We were greeted with a great big, friendly smile by Ebony at the door and she got our info ready so Claudia could set us up to transfer our policy from AR to OK! It was so quick and painless, I was very pleasantly surprised! Claudia had us in and out very quickly but without feeling like she were trying to get rid of us. Super great service, I would highly recommend. I'm happy I chose their office for my insurance!"

"Always Great!"

"Muy buena atención al cliente"

"I initially stated: “Baylor was easy to talk to, and for the first time anyway I actually understand everything about my policy. I do have history with State Farm and feel a lot comfortable going back to them because as I ventured elsewhere to places like Root or Progressive, let me just say lesson hard learned.” My update: the day before the new year I learned that I no longer have car insurance. How did I find out? Not the easy way. State Farm ran my credit report and noticed that I had too many inquiries. That’s what they told me anyway. The truth is, State Farm saw that when they ran on their own volition some routine check in the system, that my risk level is too high. A few months before this it wasn’t that way. I had a break-in at my tattoo shop and filed a claim that they were able to see that didn’t have anything to do with them, but because of the added risk of somebody who did file a claim, State Farm use that to just abruptly end my insurance without warning. I called and asked about it, and somebody said, “but somebody told you earlier this month“. That was not exactly true. Somebody called me to tell me that after I added somebody to my plan that the risk was too high for me, myself to be insured on their own policy. Weird in itself for that to be a thing, how can adding somebody to your policy as a guest driver eliminate you from being insurance-worthy? Couldn’t argue. I’m not the nature of the beast. So, I removed the guest from my policy and it was supposed to be fixed. Somehow, someway, somebody didn’t notify me that an additional change Happened. When they ran my credit and it showed one too many inquiries, that gave them the ammunition and will to terminate my insurance without warning. Take it for what it is. Use somebody else if you want that to not happen to you."

"They provide excellent customer service!"

"Amirah was friendly and welcoming. She explained items on policies if there were any questions. She was pleasant to hold a conversation with and did not get flustered when there was a technical issue. Overall excellent to do business with."

"Amara was very patient and kind. She explained everything in great detail. Thank you Amara!"

"I am very happy with this company! Claudia did an amazing job with getting me a quote right away and it was way cheaper than my old insurance. She explained everything that I needed to do and it made it an easy process!"

"I was favorably impressed with the service received from Amira: She was courteous, prompt, and knowledgeable."

"Great service"

"Amira was Very helpful and great customer service"

"Baylor Hurst went above and beyond to get us a great quote. Great customer service. Would highly recommend."

"Received great service and was very satisfied with the car insurance rate!"

"She was very helpful"

"Amira did an outstanding job 👏 guiding me through the insurance quote. I really appreciate the professionalism of Ms. Richey herself as well as the friendliness and professionalism of her staff. I will definitely bring ALL my insurance business to THIS State Farm office!!"

"Claudia is always there to answer any questions I may have. She's always so kind and makes sure if I need anything else she will be there to help me! She is also comforting since to loss of my husband!"